Information about Processing Olympic Casino and OlyBet Customers’ Personal Data for Direct Marketing and Analytics Purposes

The joint controllers of your personal data are Olympic Entertainment Group AS, who is the operator of Olympic Casino in Estonia, OB Holding 1 OÜ, who is the operator of OlyBet in Estonia, and Olympic Casino Group Baltija UAB, who is the operator of Olympic Casino and OlyBet in Lithuania.

 

The contact details of these data controllers are as follows:

Olympic Entertainment Group AS

Registry code 14437516,

address Pronksi tn 19, 10124 Tallinn, Estonia

E-mail info@oc.eu

 

OB Holding 1 OÜ

Registry code 14975047

address Pronksi tn 19, 10124 Tallinn, Estonia

E-mail info@oc.eu

 

Olympic Casino Group Baltija UAB

Registry code 211733760

Address Konstitucijos pr. 12, LT-09308 Vilnius, Lithuania

Email lithuania@oc.eu

 

Information on the processing of personal data of the customers

We use the electronic contact details provided by you to send you information and special offers on the subjects chosen by you to promote the businesses of Olympic Casino and OlyBet. The legal basis for processing your personal data is your consent (Art 6(1)(a) of the GDPR).

If you agree, the information and special offers will be personalised, i.e., sent to you based on our best understanding of your interests and behaviour. In making these offers, we may contact you based on, for example, your use of Olympic Casino and OlyBet services (e.g., if you prefer certain games in Olympic Casino, we may notify you if such games become available in OlyBet; if you have participated in certain events or offers before, offer them to you again; provide special offers to players who have staked a certain amount, etc.). The purpose is to know you better in order to incentivize you to use our services. In doing so, we use both profiling and automated decision-making. The automated decisions usually take place without human intervention. However, they do not bring about any legal effects to you or otherwise similarly significantly affect you. At worst, we may send you offers you are not interested in. The personalised offers may somewhat increase the addiction of compulsive gamblers; however, we have taken the necessary safeguards and never target any such player knowingly and strongly encourage responsible gaming. You have the right to obtain human intervention regarding the decision making, express your point of view regarding such decisions, and contest the decisions. The legal basis for processing your personal data is your consent (Art 6(1)(a) of the GDPR).

We will process your personal data for the above-mentioned purposes until you withdraw your relevant consent(s), asking you to update your preferences from time to time.

We also provide you information and special offers via phone or when you visit Olympic Casino or OlyBet. These offers are usually personalised, i.e., based on our best understanding of your interests and behaviour as explained above. The legal basis for processing your personal data is our legitimate interest to promote the businesses of Olympic Casino and OlyBet (Art 6(1)(f) of the GDPR). In such case, we have concluded that, considering the circumstances, our legitimate interest is not overridden by your interests or fundamental rights and freedoms which require protection of personal data. You have the right to object at any time to such processing by contacting us on the contact details below. In such case, your personal data will no longer be processed for direct marketing purposes.

We use the personal data you have provided us or that has been created based on your use of Olympic Casino and OlyBet services on an aggregated level for analytics, i.e., to understand our customers, their needs, and behaviour better in order to make better marketing and business decisions. Your personal data is sent to Estonia and analytics is performed by joint controllers Olympic Entertainment Group AS and OB Holding 1 OÜ. We analyse your data for example to understand which Olympic Casino games are popular and should also be available in OlyBet to increase its use; in which order the games should be listed to increase their popularity; which OlyBet sports events are popular and should be streamed in Olympic Casino; what are the characteristics of customers who are active either only or both online and offline; etc. Although such analytics may initially be based on some of your personal data, the data is aggregated, and no personal data is used in any reports.

The legal basis for processing your personal data is our legitimate interest to make better marketing and business decisions and to promote the businesses of Olympic Casino and OlyBet (Art 6(1)(f) of the GDPR). In such case, we have concluded that, considering the circumstances, our legitimate interest is not overridden by your interests or fundamental rights and freedoms which require protection of personal data. You have the right to object, on grounds relating to your situation, at any time to such processing by contacting us on the contact details above. In that case, we will no longer process your personal data for analytics purposes unless we demonstrate compelling legitimate grounds for the processing which override your interests, rights, and freedoms.

We will process your personal data for the above-mentioned purposes until you object to it and we do not have the right to continue processing or until you have an active agreement with us.

Note that our other personal data processing practices are described in our respective Privacy Policies, available on our respective websites (www.olympic-casino.lt for Olympic Casino and www.olybet.lt for OlyBet). Olympic Casino’s Privacy Policy is also available at the Olympic Casino reception. Also note that the withdrawal of consent(s) for or opting out from the marketing and analytics purposes does not preclude us from processing your personal data for other purposes described in the Privacy Policies.

Contact information of the Company’s data protection officer:

Konstitucijos pr. 12, Vilnius, Lietuva, e-mail: DataProtectionOfficerLithuania@oc.eu.

Customer rights

1. The customer shall have the right to obtain confirmation from the Company whether his/her data are being processed and whether they can be accessed.
2. If the personal data have not been collected from the data subject, then he / she shall have the right to know how his / her personal were obtained.
3. The customer shall have the right to demand that inaccurate personal data be corrected.
4. The customer shall have the right to withdraw his / her consent to the processing of personal data at any time, without affecting the lawfulness of the processing of data on the basis of consent prior to the withdrawal of the consent.
5. The customer shall have the right to suspend the processing of his/her personal data for direct marketing purposes.
6. The customer shall have the right to demand that his / her personal data be deleted.
7. The customer shall have the right to demand that the processing of his / her personal data be restricted and to object to the processing of personal data.
8. The customer shall have the right to obtain the personal data that he/she has submitted to the data controller. The data must be provided in a structured manner and in an electronic format that is commonly used.
9. The Company may share the customer’s data with the companies that are part of the same structure as UAB Olympic Casino Group Baltija.
10. The customer shall have the right to submit a complaint to the Lithuanian State Data Protection Inspectorate, by sending an application by e-mail to the address ada@ada.lt or by arriving at the address L. Sapiegos g. 17, 10312 Vilnius, Lithuania.
11. The main purposes, bases, and methods of collecting, managing, and processing of personal data of the customers listed bellow.